# Inntopia

You will need to have your direct contract with Inntopia for your property, please sign up with them and upload all your details and images etc.

Once the property is ready to connect please ask the support in the messaging inside the Extranet to connect to Channex.

## Create the Cross Reference Codes

1. Login to Inntopia
2. Go to products Tab
3. For each product select the radio settings button on the right-hand side
4. From drop down, choose cross-reference codes
5. In Remote system – choose Channex in drop down list
6. In cross reference code – enter in Inntopia Product ID (this will be in parenthesis in the name of product)
7. Press Blue check box to save
8. Exit out of modal to move onto next product, as necessary.

<figure><img src="/files/lZhGaRvtVBnCDUZ9xodA" alt=""><figcaption></figcaption></figure>

Enter the number in the brackets for the cross reference code

<figure><img src="/files/uuxIrdpzNbo5yC5byN6E" alt=""><figcaption></figcaption></figure>

## Create the Inntopia Channel

Go to the channels tab and click on "Create"

Select Inntopia as the channel

<figure><img src="/files/HjzKVD9Y5ck8JDpIkJ0T" alt=""><figcaption></figcaption></figure>

Title - Enter the name you would like here to describe this connection

Group: Choose the correct group of which property you need to connect.

Property: Choose the property you wish to connect from Channex

Hotel ID: This will be the Inntopia Hotel ID

Test Connection - This button will check if we have access to that property in Inntopia, if there is an error please check your property ID. You might need to ask Inntopia support to check if Channex is connected.

## Mapping

Click the mapping tab if the test button is a success, this will bring up mapping table.

Example:&#x20;

<figure><img src="/files/11YWyDlKe0wX6TW39JST" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Inntopia mapping will always be per room and just map the RACK rate
{% endhint %}

Now you can map the room types from Channex to the Inntopia Room types and also any rate plans.

Make sure all is mapped and nothing is left unmapped.

Once you save the channel please activate it


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.channex.io/channel-mapping-guides/inntopia.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.