Ctrip / Trip.com

How to connect with Ctrip

Connect to Channex

You should find the channel manager section in Ctrip and choose Channex as the connectivity partner. If you fail to find please email ctrip support to request the connection.

Create the Ctrip Channel

Go to the channels tab and click on "Create"

Select Ctrip as the channel

Title - Enter the name you would like here to describe this connection

Group: Choose the correct group of which property you need to connect.

Property: Choose the property you wish to connect from Channex

Hotel ID: This will be the Ctrip Hotel ID

Tax Setting: Choose here if oyu want total with taxes or without

Test Connection - This button will check if we have access to that property in Ctrip, if there is an error please check your property ID. You might need to ask Ctrip support to check if Channex is connected.

Mapping

Click the mapping tab if the test button is a success, this will bring up mapping table.

Example:

Ctrip mapping will usually be multi occupancy. If you dont support that you can map the same occupancy to all the different occupancies.

Now you can map the room types from Channex to the Ctrip Room types and also any rate plans.

Make sure all is mapped and nothing left unmapped.

Once you save the channel please activate it