Channex.io
  • Channex.io Documentation
  • Changelog
  • For OTA
    • Intro
    • Channex Shopping API
    • Open Channel API
  • FOR PMS
    • API Reference
    • API Rate Limits
    • Property Size Limits
    • Properties Collection
    • Property Users Collection
    • Groups Collection
    • Group Users Collection
    • Room Types Collection
    • Rate Plans Collection
    • Availability and Rates
    • Webhook Collection
    • Bookings Collection
    • Channel API
    • Photos Collection
    • Hotel Policy Collection
    • Facilities Collection
    • Taxes and Tax Sets
    • Messages Collection
    • Reviews Collection
    • Channel Codes
    • Channel IFrame
    • PMS Certification Tests
  • Guides
    • PMS Integration Guide
    • Best Practices Guide
    • Test Account for Booking.com
    • Test Accounts for Airbnb
    • Channex Retention Periods
    • Guide to PCI
  • Application Documentation
    • Overview of App Documentation
    • Dashboard
    • Properties and Groups Management
    • Property Tasks
    • Rooms Management
    • Inventory Management
    • Channels Management
    • Channel Log
    • Bookings Management
    • Availability Rules
    • API Key Access
    • Change Log Feature
  • Google Guide
    • Connect Google Channel
    • Google Vacation Rental
    • My Hotel Shop (MHS) Google
  • Channel Mapping Guides
    • Agoda
    • Airbnb
    • Booking.com
    • Ctrip / Trip.com
    • Despegar
    • Dida Travel
    • Emerging Travel
    • Expedia
    • Feratel
    • Getaroom
    • Hipcamp
    • Hostelworld
    • Hopper
    • Hopper Homes
    • Hotelbeds
    • HotelTonight
    • HyperGuest
    • HRS
    • Inntopia
    • Instant Booking Page
    • MakeMyTrip / Goibibo
    • Mg Bedbank
    • OpenGDS
    • Roibos
    • Traveloka
    • Tiket.com
    • VRBO
  • App Guide
    • Apaleo
    • PCI App
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  • View Booking
  • Booking Details
  • Revisions

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  1. Application Documentation

Bookings Management

This page will show all your bookings from the selected property or all properties.

PreviousChannel LogNextAvailability Rules

Last updated 4 years ago

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View Booking

Click on view to view the booking, a side bar will load to show you the booking details

Booking Details

Status - This is the booking status, it will be one of three options: New, Modified, Cancelled.

Source / OTA - This is the channel name

Channel - This is the custom name of the channel, you can change this by editing the channel title.

Reservation ID: This is the Channex ID for the booking

OTA Reservation ID: This is the OTA ID for the booking

Booked at: The date it was booked

Property: The property the booking is for

RUID: This is the internal code for booking.com if there is any support required (This might be removed later as it is for admins)

We provide check in details section

We provide the customer details for the booking, this part depends how much the OTA will share with Channex.

This room breakdown screen with show you all the details of each room in the booking

Price Breakdown - It will show the price for each day booked, if there was a promotion applied it will show here also

Guests - The guest name will be shown here

Occupancy - The occupancy for the room

Meal Plan - Meal plan booked

Smoking - Smoking preference

Policies - The booking.com policy that was active when booking was created

Cancellation policy - We show the details from booking.com of the cancellation policy and penalty.

Card Type - The type of card for the booking: Visa, Mastercard, Amex

Card Number - We show PCI friendly version of the card number

Expiration Date - Date card will expire

Cardholder Name - Name of cardholder

CVV / CVC - This will let you know if it was provided or not with the booking

Is Virtual - If the card is a virtual card or not

Notes - Any notes from the guest or the OTA

Booking Expenses - This is the total amount for the booking

Revisions

You can see the prior version of the booking here, also you can see the time of each revision.