# Bookings Management

## View Booking

Click on view to view the booking, a side bar will load to show you the booking details

## Booking Details

![](/files/-MEq_Eh28mGf1oMsVges)

**Status** - This is the booking status, it will be one of three options: New, Modified, Cancelled.

**Source / OTA** - This is the channel name

**Channel** - This is the custom name of the channel, you can change this by editing the channel title.

**Reservation ID**: This is the Channex ID for the booking

**OTA Reservation ID**: This is the OTA ID for the booking

**Booked at**: The date it was booked

**Property**: The property the booking is for

**RUID**: This is the internal code for booking.com if there is any support required (This might be removed later as it is for admins)

![](/files/-MEqaNPZtHnFy0EOmbwZ)

We provide check in details section

![](/files/-MEqaqIjrgViJY_O0jqY)

We provide the customer details for the booking, this part depends how much the OTA will share with Channex.

![](/files/-MEqcULLCl_0TAAkW6cl)

This room breakdown screen with show you all the details of each room in the booking

**Price Breakdown** - It will show the price for each day booked, if there was a promotion applied it will show here also

**Guests** - The guest name will be shown here

**Occupancy** - The occupancy for the room

**Meal Plan** - Meal plan booked 

**Smoking** - Smoking preference

**Policies** - The booking.com policy that was active when booking was created

**Cancellation policy** - We show the details from booking.com of the cancellation policy and penalty.

![](/files/-MEqdQOz8XTHvc590baB)

**Card Type** - The type of card for the booking: Visa, Mastercard, Amex

**Card Number** - We show PCI friendly version of the card number

**Expiration Date** - Date card will expire

**Cardholder Name** - Name of cardholder

**CVV / CVC** - This will let you know if it was provided or not with the booking

**Is Virtual** - If the card is a virtual card or not

**Notes** - Any notes from the guest or the OTA

**Booking Expenses** - This is the total amount for the booking

## Revisions

![](/files/-MEqfFw5ap3nopVaIqtX)

You can see the prior version of the booking here, also you can see the time of each revision.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.channex.io/application-documentation/bookings-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.