PMS Certification Tests
To complete your integration and go into our production server we would like you to complete a self certification test and we can check the results
Initial steps
Please use your staging account credentials to start certification scenarios.
If you cant support anything please make a note in the certification file
Example: We don't support multiple rate plans or We dont support Closed to arrival
Follow Best Practices
We have prepared a list of best practices for integration with Channex Please, read this document and follow provided scenarios at your integration.
Channex.io Best Practices Guide.
If your app doesn't support something please just mention you do not support it and move to the next test.
Example: You don't support stop sell so ignore the test for stop sell.
Setup Mapping
For test scenario please prepare a new property for testing. This account contains:
Property Name “Test Property - (Provider Name)”
Test Currency: USD
Create two Room Types
Twin Room - 2 Occupancy
Double Room - 2 Occupancy
Create four Rate Plans combinations
Twin Room
Best Available Rate - Default rate 100
Bed & Breakfast Rate - Default rate 120
Double Room
Best Available Rate - Default rate 100
Bed & Breakfast Rate - Default Rate 120
Please, use our API to fetch ID’s for provided entities.
Setup mapping between your system and Channex
If possible can you show screenshot of your mapping screen to the test property.
Prepare your tests
We have a google form to complete for the certification when you are ready:
https://forms.gle/xA8F3eSYBPBd8apYA
If some test case are not applicable for your integration, please let us know
You will receive a task ID in a successful response from Channex. We need that task ID in the certification form for each test case
Execute test scenarios
1. Full Data Update (Full Sync)
We require a “Full Sync” this would simulate what happens when a Hotel goes “Live” with your integration on our Production Environment.
Full sync means you should send 500 days of Availability, rates and restrictions for all rooms and rates on the property.
We expect the full sync to be 2 API calls:
1 x 500 days for Availability (All Rooms)
1 x 500 days Rates & restrictions (All Rates)
To make sure this is correctly sent in order to certify, the data on the “Test Property” should be similar to that of a Live Hotel with different inventory/rate/restriction values for multiple days of the year. If you are unsure of how to set this up, please let us know so we can advise further.
We don't want to see a full sync with all rooms with 1 availability and 100 USD as example. Better the availability and prices are different like a real hotel.
Once you have sent the “Full Sync”, please attach the returned id(s) generated by our side.
The ID you can find at the response from our side:1 2 3 4 5 6 7 8 9 10 11 { "data": [ { "id": "03854d5e-5234-43e9-b673-803e91bfe640", "type": "task" } ], "meta": { "message": "Success" } }
2. Single Date Update for Single Rate
Generate next updates for single rate:
Room Type
Rate Plan
Date
Value
Twin Room
Best Available Rate
22 November 2025
333$
3. Single Date Update for Multiple Rates
Generate next updates for multiple rates:
Room Type
Rate Plan
Date
Value
Twin Room
Best Available Rate
21 November 2025
333$
Double Room
Best Available Rate
25 November 2025
444$
Double Room
Bed & Breakfast
29 November 2025
456.23$
This should be 1 API call with multiple updates inside
4. Multiple Date Update for Multiple Rates
Generate next updates for multiple rates:
Room Type
Rate Plan
Date
Value
Twin Room
Best Available Rate
01 November 2025 to 10 November 2025
241$
Double Room
Best Available Rate
10 November 2025 to 16 November 2025
312.66$
Double Room
Bed & Breakfast
01 November 2025 to 20 November 2025
111$
This should be 1 API call with multiple details inside
5. Min Stay Update
Generate next updates for multiple rates:
Room Type
Rate Plan
Date
Min Stay Value
Twin Room
Best Available Rate
23 November 2025
3
Double Room
Best Available Rate
25 November 2025
2
Double Room
Bed & Breakfast
15 November 2025
5
This should be 1 API call
6. Stop Sell Update
Generate the next updates to enable StopSell for multiple rates:
Room Type
Rate Plan
Date
Stop Sell
Twin Room
Best Available Rate
14 November 2025
true
Double Room
Best Available Rate
16 November 2025
true
Double Room
Bed & Breakfast
20 November 2025
true
This should be 1 API call
7. Multiple Restrictions Update
Generate next updates for multiple rates:
Room Type
Rate Plan
Date
Restrictions
Twin Room
Best Available Rate
01 November 2025 to 10 November 2025
closed_to_arrival: true, closed_to_departure: false, max_stay: 4, min_stay: 1
Twin Room
Bed & Breakfast
12 November 2025 to 16 November 2025
closed_to_arrival: false, closed_to_departure: true, min_stay: 6
Double Room
Best Available Rate
10 November 2025 to 16 November 2025
closed_to_arrival: true, min_stay: 2
Double Room
Bed & Breakfast
01 November 2025 to 20 November 2025
min_stay: 10
This should be 1 API call
8. Half-year Update
Generate next updates for half-year period:
Room Type
Rate Plan
Date
Restrictions
Twin Room
Best Available Rate
01 December 2025 to 01 May 2026
rate: 432$ closed_to_arrival: false, closed_to_departure: false, min_stay: 2
Double Room
Best Available Rate
01 December 2026 to 01 May 2026
rate: 342$ min_stay: 3
This should be 1 API call
9. Single Date Availability Update
Generate next updates for availability:
Room Type
Date
Value
Twin Room
21 November 2025
7
Double Room
25 November 2025
0
This should be 1 API call
10. Multiple Date Availability Update
Generate next updates for availability:
Room Type
Date
Value
Twin Room
10 November 2025 - 16 November 2025
3
Double Room
17 November 2025 - 24 November 2025
4
This should be 1 API call
11. Booking receiving
By using one of our Booking.com test account (https://docs.channex.io/guides/test-account-for-booking.com) create a new channel, setup mapping and launch it. Follow instructions at Test Account For Booking.com page and perform next operations:
create a new booking (not import)
modify existed booking
cancel existed booking
If you get issues with hotel ID already existing let us know and we can remove the other connection.
Be sure, than you send Booking Acknowledge message.
As a results of this test case we expect to receive ID of received Booking and screenshots from your system with this Booking.
12. Rate Limits
Please look at proposed rate limits and make sure you have a queue or limiter to not spam our API endpoints. Let us know you can work with these limits
https://docs.channex.io/api-v.1-documentation/rate-limits-coming-soon
Can you stay in rate limits?
13. Update Logic
We will not accept any logic that just sends full sync on a timer basis
Example: Each 5 mins you send full update of availability for all rooms for 2 years.
We require partners to only send changes to availability and prices.
Full sync is allowed once every 24h if required but please schedule this on off peak hours and try to give some seconds between each property updates if you have a lot of properties to full sync.
Do you agree to only send updated changes to Channex?
14. Extra Notes
Do you support both Min Stay Through and Arrival? If only one please specify which
Do you not support the following restrictions? Stop Sell, CTA, CTD etc. Let us know if you don't support any
Do you support multiple room types and multiple rate plans per room type?
Do you need credit card details with bookings?
Are you PCI Certified or use a PCI service like Vaultera, PCI Booking or Tokenex?
Collect results
When you finish your tests, Please use this form: https://forms.gle/xA8F3eSYBPBd8apYA
In some cases we may require you to update your integration to be more efficient, if all is ok the certification should be successful and we will get back to you with the next steps for production server.
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