Guide on the Airbnb connection and mapping

Login to the Airbnb Account

To connect Airbnb it works with an Oauth model, this means you need to have login access to the account to be able to connect it to Channex.

You should have login access to the users account to connect it with Channex. You can ask the user to change their password after connection for security reasons and it will not affect the connection.

Make sure you are logged in to the correct Airbnb account before you try to connect.

Create the Airbnb Channel

  1. Go to: and click on the create button

  2. Channel: Choose "Airbnb"

  3. Title: Enter the name or note on the connection

  4. Choose which properties that will connect to the channel, this can be 1 property or multiple properties.

Once you have filled in all required fields the "Connect to Airbnb" button will become active.

If there is already another channel manager or PMS connected to Airbnb the connection will not complete. You should disconnect any connection before trying to connect Channex.

After you press "Connect to Airbnb" button you will be taken to Airbnb page to confirm the connection. You should check if it is the correct account and accept. You will then be redirected back and we will show the connected text instead of the button.

Mapping Airbnb Listings

Click on the "Mapping" tab at the top to see the mapping.

Each listing will show as "not mapped" and It you just need to click on it to map.

Once you click on "not mapped" you will see a drop down to select what room and rate to map it with

You must choose both a room and a rate plan.

If you have different prices depending on how many people are staying then you should map your lowest occupancy rate plan like the 1 person rate. There will be settings later to set how much extra to charge per person.

In this example the price is for the whole apartment so they mapped the highest rate.

Once you have mapped the listings click the Save button.

Edit the listings

Once you have mapped the listings you can edit the listing to make sure the settings are correct.

Click on the "Listing" tab

You will notice the listing name first, then you will see "Published" or "Unpublished" You can click on it to change the status.

The second option is "Price Settings"

The details are pulled from the listing, so mostly it is to check they are correct. You can edit also. These settings are now not editable in Airbnb!

Currency - Select the currency of your listing

Default Daily Price - Whatever is set here is the default price per night

Default Weekend Price - Whatever is set here is the default price per night

Default Price & Weekend Price is just the default setting, the price per night will be synced from the room/rate chosen in the mapping.

Monthly Stay Discount - How much to discount for a 1 month stay

Weekly Stay Discount - How much to discount for a 1 week stay

In the Airbnb admin, It it possible to set up other length of stay discounts also from 2 to 60+ nights.

Price Per Extra Guest - How much extra per guest from included guests

Guests Included - How many guests are included in the price per night

Security Deposit - How much will Airbnb keep as a security deposit

Cleaning Fee - What is the cleaning fee for the listing, this amount will be added to the final bill.


Next is "Availability Settings"

Number of Days: Choose how many days in advance the listing should be available.

If the setting is on "Unavailable by Default" it is incompatible with Channex. You should choose either all dates or a number.

Number of Hours - How many hours notice you need for bookings so you don't get last minute bookings

Preparation Time - How long a gap do you need before accepting a new guest

Max Nights - What is the maximum length of a booking you would like, if you want long term stays then set a high number.

Min nights - Minimum length of stay for a booking

These restrictions are just default settings, Channex will pass the min stay and max stay for each night from the Room/Rate plan in mapping.

Currently we send Min Stay Arrival restriction to Airbnb, if your property is using Min Stay Through it will not be sent. We will add a selector soon to choose which to send.

Checkin Dates: This is default settings for which days are allowed for checkin

Checkout Dates: This is default settings for which days are allowed for checkin

These settings will be overwritten by channex daily from the CTA (Closed to Arrival) and CTD (Closed to Departure) restrictions.

Min Nights Per Week - Default settings for min stay per weekday