Channex Retention Periods

We describe our logic of how long we keep information in Channex

Bookings

• 3 months after checkout (Booking is removed)

Credit Card

• 7 Days after checkout (Remove Credit Card)

• 7 Days after cancellation (Remove Credit Card)

• if booking is acknowledged no CC provided via API

Logs

• 3 Months property log retention

• 3 Months Channel log retention

• 7 Days Webhook log retention

Live Feed

• 1 Month Retention

Property

• 90 Days of property without a channel, it is removed

Channels

• 1 Month in disabled state it is removed