Channex Retention Periods

We describe our logic of how long we keep information in Channex

Bookings

  • 3 months after checkout (Booking is removed)

Credit Card

  • 7 Days after checkout (Remove Credit Card)

  • 7 Days after cancellation (Remove Credit Card)

  • if booking is acknowledged no CC provided via API

Logs

  • 3 Months property log retention

  • 3 Months Channel log retention

Live Feed

  • 1 Month Retention

Property

  • 90 Days of property without a channel, it is removed

Channels

  • 1 Month in disabled state it is removed

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