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Channex Retention Periods

We describe our logic of how long we keep information in Channex
Bookings
  • 3 months after checkout
Credit Card
  • 7 Days after checkout (Remove Credit Card)
  • 7 Days after cancellation (Remove Credit Card)
  • if booking is acknowledged no CC provided via API
Logs
  • 3 Months property log retention
  • 3 Months Channel log retention
Live Feed
  • 1 Month Retention
Property
  • 90 Days of inactivity it is removed
Channels
  • 1 Month in disabled state it is removed