To prevent system abuse and ensure API stability, we have to make sure properties are not too large. Big properties can cause issues if there are too many rate plans or rooms and rates and affect other users and properties.
Room Types: Max 50
Rate Plans: Max 10 Per Room Type
Per Person Rate: 18 Occupancy
Room Types: Max 20
Rate Plans: Max 200 per property
Per Person Rate: 18 Occupancy
If you really need to go over limits there will be overage fees to pay, large properties take more resources.
Hotel Room Type Overage: $1 Per room Type (Max Fee 7 USD Per propery)
Hotel Rate Plan Overage Fee: $0.05 per rate plan
Vacation Rental Rate Plan Overage Fee: $0.05 per rate plan
Best practices to avoid issues:
Make sure you use "Per Person" rate plans instead of making a rate plan per occupancy
Try not to make a rate plan per OTA
If you have vacation Rental you should make a property per apartment instead of putting all into one Channex property
Example: A client with 100 apartments
Instead of 1 property with 100 room types in Channex, This should be 100 properties in Channex with 1 room type each. This is more correct since each apartment will have its own address and details.
We can manually change limits for a certain property on a case by case basis. Please let us know
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