Channex is a connectivity platform to help companies connect to OTA, Meta Search and other systems.
This guide is targeted mainly towards PMS but also any system that is connecting Channex to push their properties prices and availability to OTA or Meta.
IBE (Using Channex as a Channel Manager or Meta Search)
OTA (Using Channex to access Meta Channels)
CM (Use Channex to expand their distribution)
RM (To push prices back)
At Channex we expect connecting systems to setup accounts via API.
This approach brings many benefits to you as it reduces any manual processes and simplifies mapping.
Create Room Types
Create Rate Plans
Content (Coming Soon)
Traditionally you would setup systems manually and map them with a CSV file or via API.
We believe it will be simpler to create the property via API.
You can choose to create the property when you require it or automatic for each account you have. If you have many properties you can mass create properties also with a script.
Creating a Room Type is best practice, we would require some information regarding the name and occupancy
Create Rate plan via API saves a lot of time since by creating you would auto map it to your internal room and rate combination.
We will have a content module active in Channex soon please check back to see when this is in production.
You will be able to push images, tax information, descriptions for Property and Room Type.
For Channex you have 2 ways you can map from your system
Traditional screens lets you map to an account that already exists or allows you to create. This is the most flexible as it allows you to map existing properties, rooms and rates or if it is an empty account to create everything.
Once the property is chosen or created, they you must map the room types and rate plans.
As you notice the mapping screen allows you to map to existing room/rate or to create new.
The Reload Inventory button allows you to pull room and rate information from Channex to show what is already created. This is useful if they user wants to create in Channex then map manually.
For some PMS or systems it might be simpler to auto create and map and to keep the mapping interface to the administrator.
This method would be handy if you want to provide easy self service to your users.
Auto create property, rooms and rate plans on new accounts
Auto sync new rate plans that are created
Delete any removed rate plans (Make sure you check its deleted from Channex before deleting in PMS as it could be mapped to channel)
Provide an iframe of channels from Channex to users to self map to OTA.
At Channex we like to receive updates for Availability and Rate & Restrictions separately.
Example: To update Channex for 10 days you would send 10 days of Availability information in one message and prices and restrictions in another.
Push ARI Best Practices
Please sent all changes immediately to Channex
If lots of changes try to collect into as few messages as possible for faster processing
Reuse the authentication token for future messages
Advisable to send a daily full update
Message size should be less than 10mb
Receiving bookings will be the last stage of the connection process. You can create test bookings and see if they are received successfully.
We support credit cards in PCI secure manner and also extras in the bookings.
At Channex you may notice we have some advanced tools or methods for controlling availability or mapping to OTA. It would be better to do a basic connection first then look to add any advanced features required later.