# Apaleo

## How do I open a Channex account? 

You need to contact Channex first to setup an account

## How to connect the account to Apaleo

* Login to your Channex account
* Click on apps section and then "Apaleo Import Tool" (Contact support if you dont see this option)

<figure><img src="https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2FMVlt75aILuIKeVuHBJ81%2FScreenshot%202025-10-20%20at%2013.52.17.png?alt=media&#x26;token=7e748209-f9bb-4bf0-bf9f-67f64733f7ad" alt="" width="369"><figcaption></figcaption></figure>

* Click on Authenticate button

<figure><img src="https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2FpRSg6GExszYLTOQErlfM%2FScreenshot%202025-10-20%20at%2013.54.06.png?alt=media&#x26;token=dc4749f1-1ed7-47e8-8144-a92308420d1c" alt=""><figcaption></figcaption></figure>

* Confirm the permissions required for Channex to connect to your Apaleo account.
* Choose to make a new property in Channex
* Choose a group from the dropdown list and select all the Rooms and Rates you wish to import
* Once finished wiat about 15 mins for Apaleo to send all the availability and prices to Channex

##

{% hint style="danger" %}
Warning: The connection to Apaleo is on the user level, so make sure you have only 1 Apaleo account. If you have multiple accounts in Apaleo please let us know first. One Apaleo account can have multiple properties, this is only for the case for multiple accounts.
{% endhint %}

## How to check all is connected properly?

You should make sure all rooms and rates are mapped

Then check inventory page that all the availability and prices are the same as in the PMS.&#x20;

If there are any issues please contact support


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