Best Practices Guide
We use API keys at Channex. You can make 1 API key and use for all your properties or create a API key per property. For most cloud based systems 1 API key for all is fine since you will not expose it to the user.
If you are hosted then you will be better to create a API key for 1 or groups of properties since they might be able to read the API key from the UI.
Channex process incoming ARI messages in a FIFO (First In First Out) principle. Messages are processed sequentially.
Don't send a lot of api calls with small changes, this will take much more time than sending 1 call with all details inside. Combine messages together and send it as batch.
Keep in mind that messages should be less than 10mb. Channex does not have any limits to the count of changes in one message.
Example: If you would like to update prices for 1 rate plan for the next 100 days, you should send one message with 100 changes instead of 100 messages with 1 change per message.
Result: 1 API call instead of 100
You just need to poll this endpoint and we will provide you all new bookings for all your properties, just make sure you check the property ID so it is delivered to the right property in the PMS.
Once you have the booking you just acknowledge it and then we will mark it as received and not send again.
Do not pull all bookings for a property constantly just in case you missed something. You should acknowledge only when you have successfully saved the booking. This means if it's acked it is in the PMS