> For the complete documentation index, see [llms.txt](https://docs.channex.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channex.io/channel-mapping-guides/despegar.md).

# Despegar

## Connect From The Despegar Extranet

You will need the property to sign into Despegar extranet. Then click on "General Settings" and then "Channel Manager Connection"

![](/files/kC2JrclEySUqq5FdQTRp)

Then you will be presented with the connection screen that will show all their connections (if any)

![](/files/XeZZHnXmhgO2RAMSt4z8)

## Disable or Remove old Channel manager connections

Before you add Channex make sure you disable or remove all the old channels.

## Add Channex Connection

Click on "Add channel manager / PMS" button

![](/files/gXAbsEHVvDeuMZssypCH)

Click on drop down menu and select "**Channex**" from the list of providers.

{% hint style="info" %}
Click to accept the terms and conditions. And copy the API key they provide and the property ID and username.
{% endhint %}

{% hint style="danger" %}
Please copy the API password here since they will not show again. If API key is lost you can reset the connection and they will provide a new password.
{% endhint %}

## Connect Channex to Despegar

Create a new channel in Channex from the channel tab and select "Despegar" as the OTA

![](/files/d2nZd07MIgweMx9Ps7qI)

Provider: Please choose Channex

Hotel ID - This is Hotel ID of the property in Despegar

Username - This is the username of the property in despegar

Password - This must be the API password that was created once you connected in Despegar (You cannot use the normal password here)

Min Stay Type: Choose which min stay you will send to Despegar (They only accept 1 type)

## Map the Despegar Channel

Mapping Despegar is similar to all other channels in Channex

![](/files/iEOcdXQXxboFjRLPiLbh)

Just map all room types and rate plans

{% hint style="warning" %}
You might see that in this example the rate plan is 1 person but the rooms are double. Just map and all should be correct. Despegar can sometimes control the price for extra persons in the extranet
{% endhint %}

Once all rooms/rates are mapped you can activate the channel