# Despegar

## Connect From The Despegar Extranet

You will need the property to sign into Despegar extranet. Then click on "General Settings" and then "Channel Manager Connection"

![](https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2Fu79kDQU3QZfGjiQ1CuOw%2FScreenshot%202021-12-18%20at%2013.37.48.png?alt=media\&token=c7c31d82-4ad2-4261-b285-6b9f31112a1e)

Then you will be presented with the connection screen that will show all their connections (if any)

![](https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2FBCUg1B18u6VrGxdEXL1w%2FScreenshot%202021-12-18%20at%2013.39.32.png?alt=media\&token=13c4773e-439e-4e90-b629-3cdf462e9e4c)

## Disable or Remove old Channel manager connections

Before you add Channex make sure you disable or remove all the old channels.

## Add Channex Connection

Click on "Add channel manager / PMS" button

![](https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2Fm9jGtv4iFHs9FQpqFf7B%2FScreenshot%202021-12-18%20at%2013.43.07.png?alt=media\&token=07cb15d6-f33e-49d2-9534-8f2f5c6af72c)

Click on drop down menu and select "**Channex**" from the list of providers.

{% hint style="info" %}
Click to accept the terms and conditions. And copy the API key they provide and the property ID and username.
{% endhint %}

{% hint style="danger" %}
Please copy the API password here since they will not show again. If API key is lost you can reset the connection and they will provide a new password.
{% endhint %}

## Connect Channex to Despegar

Create a new channel in Channex from the channel tab and select "Despegar" as the OTA

![](https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2F8ehHFSYAOndvwM4Xp5cN%2FScreenshot%202021-12-18%20at%2013.52.22.png?alt=media\&token=d8f9f8c2-41f6-4f10-b25a-5d68d13d3732)

Provider: Please choose Channex

Hotel ID - This is Hotel ID of the property in Despegar

Username - This is the username of the property in despegar

Password - This must be the API password that was created once you connected in Despegar (You cannot use the normal password here)

Min Stay Type: Choose which min stay you will send to Despegar (They only accept 1 type)

## Map the Despegar Channel

Mapping Despegar is similar to all other channels in Channex

![](https://2514252617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWLG7_BCMgWd3mn6DYg%2Fuploads%2FgwaNc9wNho799eddGB4w%2FScreenshot%202021-12-18%20at%2013.57.32.png?alt=media\&token=808a8d47-8312-4265-8e54-8b3c0d1c3166)

Just map all room types and rate plans

{% hint style="warning" %}
You might see that in this example the rate plan is 1 person but the rooms are double. Just map and all should be correct. Despegar can sometimes control the price for extra persons in the extranet
{% endhint %}

Once all rooms/rates are mapped you can activate the channel